National Practitioner Data Bank
Frequently Asked Questions
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If I have not been previously license/certified/registered as a health care provider, do I have to request a self-query?
Yes - This is a requirement for all applicants.
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Should I open the report once I have received it?
No - You are required to forward the original, sealed report to Board by mail - 2005 Evergreen Street, Suite 2250, Sacramento, CA 95815.
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What should I do if I open the report?
Contact the Board by email paboard@dca.ca.gov, or by phone (916) 561-8780.
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Are PDF versions of the report acceptable?
No - The Board will not accept a PDF version of the report.
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How long will it take for me to receive the NPDB report?
7-10 business days.
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Can I request the report prior to submitting my application for licensure?
Yes - Submit the self-query request within 30 days of submitting the application for licensure.
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If I experience issues with completing the self-query or the self-query process should I contact the Board?
No - Please contact the NPDB directly by email, help@npdb.hrsa.gov, or by phone, 1-800-767-6732.